WNCN Community Champions Serve as Storytellers for Urban Ministries of Wake County

The WNCN Community Champions, led by Robby Thomas, Director of Marketing for WNCN, are volunteering their videography skills for Triangle nonprofit, Urban Ministries of Wake County. Pro Hero Video Skills to Help Urban Ministries The team is putting their talents to good use as visual storytellers for Urban Ministries by creating a comprehensive promotional video illustrating the needs of the community and how Urban Ministries is making a difference. Thomas and the team are invigorated about the opportunity they have to increase the impact of the nonprofit’s efforts, stating: Urban Ministries of Wake County is an amazing organization focused on some very specific and immediate issues. After meeting with their representatives, our team came away energized and eager to execute a daring plan. Our goal has transformed from producing a simple video to delivering a variety of creative assets. We hope this work will motivate the target audience into action and boost UM’s continuing efforts. Additionally, I see this creating a real opportunity for our employees to learn new skills and fuel their creative ambitions. Addressing Poverty in Wake County Through Volunteerism Urban Ministries believes that poverty is a bigger problem in Wake County than most people who live in the area realize. Their mission is to engage the community to serve and advocate on behalf of those affected by poverty by providing food and nutrition, promoting health and wellness, and by laying the foundations of home. Last year Urban Ministries served more 27,000 community members in crisis and helped families and individuals in need get back on their feet. Urban Ministries, however, lacks the professional expertise and funding to effectively communicate their mission to those who...

Glenn Itliong – Volunteer Management Software Strategist for Urban Ministries

A part of the community for more than thirty years, Urban Ministries of Wake County engages the community to serve and advocate for those affected by poverty by providing food and nutrition, promoting health and wellness, and laying the foundations of home. Urban Ministries offers the community a variety of services and programs. Their Crisis Support Program serves individuals who face food insecurity. Their Open Door Clinic provides healthcare to the uninsured, and the Helen Wright Center provides homes to the homeless. Improving the Volunteer Experience with Software With such a large array of programs and services, Urban Ministries relies heavily on its volunteers — more than 1,500 of them! In order to improve volunteer effectiveness and overall volunteer experience, Urban Ministries plans to implement a new volunteer workforce management software. In need of assistance with evaluating their current volunteer management strategies as well as leveraging their new software and creating new protocols and procedures for volunteer intake that utilized the software, Urban Ministries turned to Pro Hero, Glenn Itliong. Nonprofit Project and Pro Hero: A Perfect Alignment Glenn Itliong is a professional consultant and certified project manager with specialized experience in software implementation, recruitment, and onboarding. Hannah Pettus, Manager of Volunteer Services at Urban Ministries, said that their Pro Hero project with Itliong has “aligned perfectly” with their organizational changes. The project has moved quickly, and Pro Hero Itliong has helped Urban Ministries design a volunteer process flow for their intake and onboarding processes. Itliong also proposed a strategic plan for volunteer retention and recognition, putting together a final presentation for Urban Ministries’ executive team. This volunteer spotlight...

“The Media Guru” (alias Nola Johnson) Plans the Perfect Strategy!

By day, Nola Johnson works for Triangle Transit as a Marketing Specialist, and also has her MBA in Nonprofit Management. This past April, during Pro Heroes Month, she starred as “The Media Guru”, using her marketing and public relations prowess pro bono to benefit Urban Ministries of Wake County. Urban Ministries of Wake County alleviates the effects of poverty in Wake County by meeting people’s basic needs for food, shelter, and healthcare, providing services that promote self-sufficiency, and building awareness for poverty issues. Their largest program, Open Door Clinic, gives comprehensive, primary medical care and full pharmacy services to uninsured, low-income adults with more than 9,000 visits and more than 52,000 filled prescriptions last year. With the increasing demand for their services, Urban Ministries needed to reach out to greater audiences who could become supporters and donors, and Nola Johnson – a.k.a. “The Media Guru” – was the perfect person to help them do it! Johnson was a great fit for the Urban Ministries project, whose “efforts aligned with her interests”. In just over a month, Johnson was able to use her super powers to develop a marketing and public relations strategic plan and updated media list, recommend marketing collateral changes, and create press release templates. Urban Ministries Director of Development, John Welch, had this to say: “Project outcomes exceeded expectations. [Johnson] helped us think outside the box and more creatively.” The most rewarding part of the project for The Media Guru? Johnson says she made new friends at Urban Ministries and knows she was able to provide a great service to them. Johnson says, “For myself personally, this...

Activate Raleigh: Sweat, Blood and… Food

  While volunteering is a major theme for the 9/11 day of service, Activate Raleigh, we wanted to let you know about a few other ways you can give back that day (and leading up to it, too): Give Blood Capital Bank, one of the Activate Raleigh event corporate sponsors, is hosting a blood drive for the Triangle Area Red Cross on September 11 between 10 AM and 2:30 PM. You can make an appointment to give blood on the Red Cross site. Donate Food Leading up to Tuesday, September 11, Hibernian Pub is hosting a food drive to fill up the food pantry at Urban Ministries of Wake County! You can drop off any of the items on the  needed food list at Hibernian Pub in Raleigh or Cary or at Solas during their normal business hours. Icing on the cake? If you donate more than 6 items, they’ll give you 10% off your meal: So if you can’t make it out to volunteer on Tuesday, September 11, or you’re just feeling extra do-goodery, we hope you’ll consider contributing in these ways too!...