Activate Good Inquiries & FAQ

Activate Good Inquiries & FAQ

Have a question for us?

Fill out our inquiries form and a team member will get back to you shortly! Please allow a minimum of 2 business days for a response.

In the meantime, we’ve collected some FAQs and answers below – you may be able to find your answer there!

For the fastest resolution, please submit an inquiry using the above form.
 
Contact the appropriate department as needed below. An Activate Good Team Member will be in touch as soon as they can!
 
General Inquiries:
Phone: (919) 535-6550 x 0
 
General Volunteer Opportunities:
Phone: (919) 535-6550 x 1
 
Youth & College Engagement: 
Phone: (919_ 535-6550 x 2
 
Corporate Sponsorships & Custom Projects:
Phone: (919) 535-6550 x 3
 
Fund Development & Donations: 
Phone: (919) 535-6550 x 4
 
Marketing & Media: 
Phone: (919) 535-6550 x 5

Frequently Asked Questions

About Activate Good

Since 2005, we’ve been dedicated to bringing individuals, groups, and organizations together to meet community needs. Learn more about our mission, values, and programs here!

Our area has a plethora of organizations doing valuable and impactful work – we partner with hundreds of them to connect people with their needs. Learn more about our Community Partners here.

We operate primarily in the Triangle (Raleigh, Durham, Chapel Hill), North Carolina or immediately surrounding areas of Wake, Durham, Orange, Johnston, and Chatham counties.

We absolutely do – and super appreciate your support! Please check out our donate page here to explore multiple ways to contribute. 

We are a fiercely passionate team, and we WANT to do everything…but are only human (as well as held to work within our mission and applicable regulations). As an organization, we unfortunately cannot offer funds or direct services unrelated to our mission and programs. We CAN, however, do our best to help point you in the direction of other resources in the community that may be a better fit for what you need!

Court-Ordered Service

Please view current opportunities to fulfill court-ordered service here.

Activate Good can only provide service letters for opportunities we host and approve in advance for court-ordered service – as is the case with all of our Community Partners. We recommend that when you sign up, you confirm with the host organization that the opportunity will be able to meet your needs.

If this confirmation of hours involves a third party platform, please communicate that in advance and provide as much detail as possible so the authorized representative can quickly and accurate confirm against their records.

Family, Teen, and Youth Opportunities

Check out our Teens Change the World! Service Club here!

Activate Good is more than happy to provide service confirmation letters! However, we can only do so for opportunities we oversee directly and approve in advance – as is the case with our Community Partners. 

We recommend that when you sign up, you confirm with the host organization that the opportunity will be able to meet your needs.

If this confirmation of hours involves a third party platform, such as VolunteerCrowd, please  communicate that in advance and provide as much detail as possible so the authorized representative can quickly and accurate confirm against their records.

Corporate Opportunities

Activate Good works with locally operating businesses in a variety of ways, including, but not limited to:

  • matching small groups of coworkers to opportunities
  • building out annual service calendars
  • organizing learning and service sessions
  • customizing larger transformation and impact projects

View even more corporate FAQs here.

General Volunteering

For Activate Good opportunities: We’ll send you final details at least 2 business days before the event! 

For all other opportunities: We ask for our Community Partners to respond to volunteers in a timely manner (within 2 business days). If you have specific questions about the opportunity you’ve signed up for, please review your signup and contact the host organization directly. If it’s been a couple days and you haven’t heard anything from them, let us know via the inquiry form and we’ll investigate!

We ask you provide as much notice as possible if you can’t make it – that way the host organization can try to fill your spot! 
 
You can cancel your signup directly through your Activate Good profile by:
  • Logging in to your account
  • Clicking “My Volunteering” at the top
  • Clicking ” My Opportunities” in the dropdown
  • Selecting the opportunity you’d like to cancel
  • Clicking “Status”
  • Clicking “Cancel Signup”

When you view “My Opportunities” there should also be contact information for the organization in order to send them a quick message as well.

We hope another opportunity works out in the future!

 

Technical Assistance

In late February 2022, Activate Good migrated to a new volunteer platform, Golden Volunteer. Read more about this exciting change here!

Please check out Golden FAQs for volunteers here.

For issues or questions specific to the Golden Volunteer Platform, please contact tech support directly here

Feel free to also reach out to Activate Good via our inquiries form at the top of this page!

Jobs, Internships, and Board Participation

Any open job, internship, or board positions with Activate Good are posted at the bottom of our Team page here.

We do occasionally work with students, schools, and other programs to explore customized internship and fellowship partnerships. If that is what you are seeking, please fill out the inquiry form above with the details and we’ll get back to you!

Some of our Community Partners post internship and board roles on our site as volunteer opportunities, search for  those here.

We also suggest checking out the YNPN Listerv and the NC Center for Nonprofits.

Other Community Resources and Assistance

It sounds like you’re looking for the Warmth for Wake Program – that information is here.

Oh no! Thank you for helping that baby! For wildlife resources, please check out the North Carolina Wildlife Resources Commission here. For domestic animals, please explore our Community Partners that work with animals here, or contact your local SPCA

Activate Good does not have the capacity to process and store donations of items outside of specific projects or initiatives. However, many of our Community Partners do!

Here are some places to check out:

We also recommend searching online for local “Buy Nothing” or mutual aid groups!

Keep in touch

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