Front Desk Helper

Opportunity Summary

The Front Desk Helper serves as a valued team member who participates in completing daily task that help Women's Birth and Wellness Center.  (More Details...)


Sep 18, 2017, 9am - Dec 19, 2017, 12pm       Sorry, this shift has been filled!


Position Title: Front Desk Helper
Supervisor: Front Desk Manager

Job Responsibilities and Duties:
•Maintain a neat and pleasant entry and waiting room area.
•Maintain lending library and calls to remind clients to return books.
•Clean toys located in the lobby weekly.
•Complete reminder calls/emails at least one day prior to scheduled appointment or tour.
•Manage and maintain medical record room, keep records filed properly and all forms available that are needed for the medical record.
•Keep an adequate supply of new OB and new GYN records.
•Breakdown old charts and send patient records to Starpoint as needed.
•Pull records and papers for next day’s appointments.
•Accurately update the database with patient information.
•Pull records for faxes and give charts to the providers for review in a timely manner.
•Assist the front desk and providers with entertaining young children and holding babies while moms are in their appointments.
•Set up meeting space for all informational tours and family support groups.
•Fax all documents in the fax basket as soon as possible, daily.
•Handle all calls in a courteous and professional manner.
•Take thorough messages, screen calls as requested and see that staff are informed of messages in a timely manner.
•Complete additional data entry task as needed.

Length of Appointment: The Front Desk Helper is assigned to one day per week for a period of three months. After three months, the Front Desk Helper may be reappointed for another three months at the discretion of the supervisor. After six months, the person who is serving as Front Desk Helper may rotate to another position within the agency.

Time Commitment: One day per week (Monday - Friday) for three hours (9a-12p and 1-4p.), for a minimum of three months.

Qualifications: Basic knowledge of computer and data entry. Pleasant manner, patience, problem-solving ability, dependability.

Support: On the job training for this position will be provided. In addition, the Front Desk Manager will be available for questions and assistance.

Dress Code: Business Casual